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500 lines
27 KiB
500 lines
27 KiB
<?php
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//application details
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$apps[$x]['name'] = "Call Center";
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$apps[$x]['uuid'] = "95788e50-9500-079e-2807-fd530b0ea370";
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$apps[$x]['category'] = "Switch";
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$apps[$x]['subcategory'] = "";
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$apps[$x]['version'] = "1.1";
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$apps[$x]['license'] = "Mozilla Public License 1.1";
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$apps[$x]['url'] = "http://www.fusionpbx.com";
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$apps[$x]['description']['en-us'] = "Queues for managing inbound calls and routing those calls to available agents.";
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$apps[$x]['description']['en-gb'] = "Queues for managing inbound calls and routing those calls to available agents.";
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$apps[$x]['description']['ar-eg'] = "";
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$apps[$x]['description']['de-at'] = "Warteschlangen um eingehende Anrufe zu verwalten und diese an verfügbare Agenten weiterzuleiten.";
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$apps[$x]['description']['de-ch'] = "";
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$apps[$x]['description']['de-de'] = "Warteschlangen um eingehende Anrufe zu verwalten und diese an verfügbare Agenten weiterzuleiten.";
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$apps[$x]['description']['el-gr'] = "Ουρές για διαχείριση εισερχόμενων κλήσεων και δρομολόγησης των κλήσεων σε διαθέσιμους τηλεφωνητές/τηλεφωνήτριες.";
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$apps[$x]['description']['es-cl'] = "Colas pra administar las llamadas entrantes y enviarlas a los agentes disponibles";
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$apps[$x]['description']['es-mx'] = "";
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$apps[$x]['description']['fr-ca'] = "Queues pour envoyer les appels entrants vers les agents disponibles.";
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$apps[$x]['description']['fr-fr'] = "Files d'attente d'appels entrants distribu%uFFFDs aux agents disponibles.";
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$apps[$x]['description']['he-il'] = "";
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$apps[$x]['description']['it-it'] = "";
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$apps[$x]['description']['nl-nl'] = "Wachtrijen voor beheer van inkomede gesprekken en routering naar beschikbare agenten.";
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$apps[$x]['description']['pl-pl'] = "";
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$apps[$x]['description']['pt-br'] = "As filas servem para gerenciar as chamadas que entram e encaminhar as mesmas para os agentes disponíveis.";
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$apps[$x]['description']['pt-pt'] = "As filas servem para gerenciamento de chamadas de entrada e encaminhamento das mesmas para os agentes dispon%uFFFDveis.";
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$apps[$x]['description']['ro-ro'] = "";
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$apps[$x]['description']['ru-ru'] = "";
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$apps[$x]['description']['sv-se'] = "";
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$apps[$x]['description']['uk-ua'] = "";
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//destination details
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$y=0;
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$apps[$x]['destinations'][$y]['type'] = "sql";
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$apps[$x]['destinations'][$y]['label'] = "call_centers";
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$apps[$x]['destinations'][$y]['name'] = "call_centers";
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$apps[$x]['destinations'][$y]['sql'] = "select queue_name as name, queue_extension as destination, queue_extension as extension, queue_description as description from v_call_center_queues";
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$apps[$x]['destinations'][$y]['where'] = "where domain_uuid = '\${domain_uuid}' ";
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$apps[$x]['destinations'][$y]['order_by'] = "queue_name asc";
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$apps[$x]['destinations'][$y]['field']['name'] = "queue_name";
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$apps[$x]['destinations'][$y]['field']['destination'] = "queue_extension";
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$apps[$x]['destinations'][$y]['field']['extension'] = "queue_extension";
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$apps[$x]['destinations'][$y]['field']['description'] = "queue_description";
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$apps[$x]['destinations'][$y]['select_value']['dialplan'] = "transfer:\${destination} XML \${context}";
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$apps[$x]['destinations'][$y]['select_value']['ivr'] = "menu-exec-app:transfer \${destination} XML \${context}";
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$apps[$x]['destinations'][$y]['select_label'] = "\${destination} \${name} \${description}";
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//permission details
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$y=0;
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$apps[$x]['permissions'][$y]['name'] = "call_center_queue_view";
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$apps[$x]['permissions'][$y]['menu']['uuid'] = "6c072b29-5b6c-49fc-008e-95e24c77de99";
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$apps[$x]['permissions'][$y]['groups'][] = "agent";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_queue_add";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_queue_edit";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_queue_delete";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_all";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_agent_view";
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$apps[$x]['permissions'][$y]['menu']['uuid'] = "597c483a-51a9-f95a-8d54-ea7d87ada2b8";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_agent_add";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_agent_edit";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_agent_delete";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_tier_view";
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$apps[$x]['permissions'][$y]['menu']['uuid'] = "6c072b29-5b6c-49fc-008e-95e24c77de99";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_tier_add";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_tier_edit";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_tier_delete";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_log_view";
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$apps[$x]['permissions'][$y]['menu']['uuid'] = "6c072b29-5b6c-49fc-008e-95e24c77de99";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_log_add";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_log_edit";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_log_delete";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_destinations";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_outbound_caller_id_name";
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//$apps[$x]['permissions'][$y]['groups'][] = "admin";
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//$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_outbound_caller_id_number";
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//$apps[$x]['permissions'][$y]['groups'][] = "admin";
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//$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_announce_position";
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//$apps[$x]['permissions'][$y]['groups'][] = "admin";
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//$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_announce_sound";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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$apps[$x]['permissions'][$y]['name'] = "call_center_announce_frequency";
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$apps[$x]['permissions'][$y]['groups'][] = "admin";
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$apps[$x]['permissions'][$y]['groups'][] = "superadmin";
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$y++;
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//default settings
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$y = 0;
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$apps[$x]['default_settings'][$y]['default_setting_uuid'] = "8ebeb864-f03e-406c-b82f-6eb47cb1bd39";
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$apps[$x]['default_settings'][$y]['default_setting_category'] = "limit";
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$apps[$x]['default_settings'][$y]['default_setting_subcategory'] = "call_center_queues";
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$apps[$x]['default_settings'][$y]['default_setting_name'] = "numeric";
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$apps[$x]['default_settings'][$y]['default_setting_value'] = "3";
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$apps[$x]['default_settings'][$y]['default_setting_enabled'] = "false";
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$apps[$x]['default_settings'][$y]['default_setting_description'] = "";
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$y++;
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$apps[$x]['default_settings'][$y]['default_setting_uuid'] = "b32179ad-96a4-4d83-8677-1fd8fc5ef6df";
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$apps[$x]['default_settings'][$y]['default_setting_category'] = "call_center";
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$apps[$x]['default_settings'][$y]['default_setting_subcategory'] = "agent_add_rows";
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$apps[$x]['default_settings'][$y]['default_setting_name'] = "numeric";
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$apps[$x]['default_settings'][$y]['default_setting_value'] = "5";
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$apps[$x]['default_settings'][$y]['default_setting_enabled'] = "true";
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$apps[$x]['default_settings'][$y]['default_setting_description'] = "";
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$y++;
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$apps[$x]['default_settings'][$y]['default_setting_uuid'] = "533eac69-887f-47aa-bf27-0751797555f5";
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$apps[$x]['default_settings'][$y]['default_setting_category'] = "call_center";
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$apps[$x]['default_settings'][$y]['default_setting_subcategory'] = "agent_edit_rows";
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$apps[$x]['default_settings'][$y]['default_setting_name'] = "numeric";
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$apps[$x]['default_settings'][$y]['default_setting_value'] = "1";
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$apps[$x]['default_settings'][$y]['default_setting_enabled'] = "true";
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$apps[$x]['default_settings'][$y]['default_setting_description'] = "";
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$y++;
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$apps[$x]['default_settings'][$y]['default_setting_uuid'] = "bc73c8eb-f3eb-4182-adc0-9ac5aeedae2a";
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$apps[$x]['default_settings'][$y]['default_setting_category'] = "call_center";
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$apps[$x]['default_settings'][$y]['default_setting_subcategory'] = "agent_contact_method";
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$apps[$x]['default_settings'][$y]['default_setting_name'] = "text";
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$apps[$x]['default_settings'][$y]['default_setting_value'] = "user";
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$apps[$x]['default_settings'][$y]['default_setting_enabled'] = "true";
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$apps[$x]['default_settings'][$y]['default_setting_description'] = "Options: user (default)";
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//cache details
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$apps[$x]['cache']['key'] = "dialplan.\${domain_name}";
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//schema details
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$y=0;
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$apps[$x]['db'][$y]['table']['name'] = "v_call_center_agents";
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$apps[$x]['db'][$y]['table']['parent'] = "";
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$z=0;
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$apps[$x]['db'][$y]['fields'][$z]['name']['text'] = "id";
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$apps[$x]['db'][$y]['fields'][$z]['name']['deprecated'] = "call_center_agent_id";
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "serial";
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "integer";
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "INT NOT NULL AUTO_INCREMENT";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = "true";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "call_center_agent_uuid";
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
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$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "primary";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "domain_uuid";
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
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$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "foreign";
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$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = "v_domains";
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$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = "domain_uuid";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "user_uuid";
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
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$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "foreign";
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$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = "v_users";
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$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = "user_uuid";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "v_id";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = "true";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_name";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_type";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_call_timeout";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_id";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_password";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_contact";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_status";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_logout";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_max_no_answer";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_wrap_up_time";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_reject_delay_time";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_busy_delay_time";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_no_answer_delay_time";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_record";
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$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$y++;
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$apps[$x]['db'][$y]['table']['name'] = "v_call_center_queues";
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$apps[$x]['db'][$y]['table']['parent'] = "";
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$z=0;
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$apps[$x]['db'][$y]['fields'][$z]['name']['text'] = "id";
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$apps[$x]['db'][$y]['fields'][$z]['name']['deprecated'] = "call_center_queue_id";
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "serial";
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "integer";
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "INT NOT NULL AUTO_INCREMENT";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = "true";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "call_center_queue_uuid";
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
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$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "primary";
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$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = "domain_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "foreign";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = "v_domains";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = "domain_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "dialplan_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "foreign";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = "v_dialplans";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = "dialplan_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "v_id";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = "true";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_name";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['search'] = 'true';
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_extension";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_greeting";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "Select the greeting.";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_strategy";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_moh_sound";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_record_template";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_time_base_score";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_time_base_score_sec";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "Used to set the time base score of the Call Center to prioritize one call center over another.";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_max_wait_time";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_max_wait_time_with_no_agent";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_max_wait_time_with_no_agent_time_reached";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_tier_rules_apply";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_tier_rule_wait_second";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_tier_rule_no_agent_no_wait";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_timeout_action";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_discard_abandoned_after";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_abandoned_resume_allowed";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_tier_rule_wait_multiply_level";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_cid_prefix";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_outbound_caller_id_name";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_outbound_caller_id_number";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_announce_position";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_announce_sound";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_announce_frequency";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_cc_exit_keys";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_description";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['search'] = 'true';
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
|
|
$y++;
|
|
$apps[$x]['db'][$y]['table']['name'] = "v_call_center_tiers";
|
|
$apps[$x]['db'][$y]['table']['parent'] = "";
|
|
$z=0;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name']['text'] = "id";
|
|
$apps[$x]['db'][$y]['fields'][$z]['name']['deprecated'] = "call_center_tier_id";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "serial";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "integer";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "INT NOT NULL AUTO_INCREMENT";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = "true";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "call_center_tier_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "primary";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "domain_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "foreign";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = "v_domains";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = "domain_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "call_center_queue_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "foreign";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = "v_call_center_queues";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = "call_center_queue_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "call_center_agent_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = "uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = "char(36)";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "primary";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = "foreign";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = "v_call_center_agents";
|
|
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = "call_center_agent_uuid";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "v_id";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = "true";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "agent_name";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_name";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "tier_level";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
$z++;
|
|
$apps[$x]['db'][$y]['fields'][$z]['name'] = "tier_position";
|
|
$apps[$x]['db'][$y]['fields'][$z]['type'] = "numeric";
|
|
$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
|
|
|
|
?>
|