Portions created by the Initial Developer are Copyright (C) 2008-2018 the Initial Developer. All Rights Reserved. Contributor(s): Mark J Crane */ //includes require_once "root.php"; require_once "resources/require.php"; require_once "resources/check_auth.php"; require_once "resources/paging.php"; //check permissions if (permission_exists('call_center_agent_view')) { //access granted } else { echo "access denied"; exit; } //add multi-lingual support $language = new text; $text = $language->get(); //get posted data if (is_array($_POST['call_center_agents'])) { $action = $_POST['action']; $search = $_POST['search']; $call_center_agents = $_POST['call_center_agents']; } //process the http post data by action if ($action != '' && is_array($call_center_agents) && @sizeof($call_center_agents) != 0) { switch ($action) { case 'delete': if (permission_exists('call_center_agent_delete')) { $obj = new call_center; $obj->delete_agents($call_center_agents); } break; } header('Location: call_center_agents.php'.($search != '' ? '?search='.urlencode($search) : null)); exit; } //get http variables and set them to php variables $order_by = $_GET["order_by"]; $order = $_GET["order"]; //add the search term $search = strtolower($_GET["search"]); if (strlen($search) > 0) { $sql_search = " ("; $sql_search .= "lower(agent_name) like :search "; $sql_search .= "or lower(agent_id) like :search "; $sql_search .= ") "; $parameters['search'] = '%'.$search.'%'; } //get total call center agent count from the database $sql = "select count(*) from v_call_center_agents "; $sql .= "where true "; if ($_GET['show'] != "all" || !permission_exists('call_center_all')) { $sql .= "and (domain_uuid = :domain_uuid or domain_uuid is null) "; $parameters['domain_uuid'] = $_SESSION['domain_uuid']; } if (isset($sql_search)) { $sql .= "and ".$sql_search; } $database = new database; $num_rows = $database->select($sql, $parameters, 'column'); //prepare to page the results $rows_per_page = ($_SESSION['domain']['paging']['numeric'] != '') ? $_SESSION['domain']['paging']['numeric'] : 50; $param = "&search=".urlencode($search); if ($_GET['show'] == "all" && permission_exists('call_center_all')) { $param .= "&show=all"; } $page = $_GET['page']; if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; } list($paging_controls, $rows_per_page) = paging($num_rows, $param, $rows_per_page); list($paging_controls_mini, $rows_per_page) = paging($num_rows, $param, $rows_per_page, true); $offset = $rows_per_page * $page; //get the list $sql = str_replace('count(*)', '*', $sql); $sql .= order_by($order_by, $order, 'agent_name', 'asc'); $sql .= limit_offset($rows_per_page, $offset); $database = new database; $result = $database->select($sql, $parameters, 'all'); unset($sql, $parameters); //create token $object = new token; $token = $object->create($_SERVER['PHP_SELF']); //includes and title $document['title'] = $text['title-call_center_agents']; require_once "resources/header.php"; //show content echo "
\n"; echo "
".$text['header-call_center_agents']." (".$num_rows.")
\n"; echo "
\n"; echo button::create(['type'=>'button','label'=>$text['button-back'],'icon'=>$_SESSION['theme']['button_icon_back'],'id'=>'btn_back','link'=>'call_center_queues.php','style'=>'margin-right: 15px;']); if (permission_exists('call_center_imports')) { echo button::create(['type'=>'button','label'=>$text['button-import'],'icon'=>$_SESSION['theme']['button_icon_import'],'link'=>PROJECT_PATH.'/app/call_center_imports/call_center_imports.php?import_type=call_center_agents']); } if ($num_rows) { echo button::create(['type'=>'button','label'=>$text['button-status'],'icon'=>'user-clock','style'=>'margin-right: 15px;','link'=>'call_center_agent_status.php']); } if (permission_exists('call_center_agent_add')) { echo button::create(['type'=>'button','label'=>$text['button-add'],'icon'=>$_SESSION['theme']['button_icon_add'],'id'=>'btn_add','link'=>'call_center_agent_edit.php']); } if (permission_exists('call_center_agent_delete') && $result) { echo button::create(['type'=>'button','label'=>$text['button-delete'],'icon'=>$_SESSION['theme']['button_icon_delete'],'id'=>'btn_delete','name'=>'btn_delete','style'=>'display: none;','onclick'=>"modal_open('modal-delete','btn_delete');"]); } echo "\n"; echo "
\n"; echo "
\n"; echo "
\n"; if (permission_exists('call_center_agent_delete') && $result) { echo modal::create(['id'=>'modal-delete','type'=>'delete','actions'=>button::create(['type'=>'button','label'=>$text['button-continue'],'icon'=>'check','id'=>'btn_delete','style'=>'float: right; margin-left: 15px;','collapse'=>'never','onclick'=>"modal_close(); list_action_set('delete'); list_form_submit('form_list');"])]); } echo $text['description-call_center_agents']."\n"; echo "

\n"; echo "
\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; if (permission_exists('call_center_agent_delete')) { echo " \n"; } if ($_GET['show'] == "all" && permission_exists('call_center_all')) { echo th_order_by('domain_name', $text['label-domain'], $order_by, $order, $param, "class='shrink'"); } //echo th_order_by('domain_uuid', 'domain_uuid', $order_by, $order); echo th_order_by('agent_name', $text['label-agent_name'], $order_by, $order); echo th_order_by('agent_id', $text['label-agent_id'], $order_by, $order); echo th_order_by('agent_type', $text['label-type'], $order_by, $order); echo th_order_by('agent_call_timeout', $text['label-call_timeout'], $order_by, $order); echo th_order_by('agent_contact', $text['label-contact'], $order_by, $order); echo th_order_by('agent_max_no_answer', $text['label-max_no_answer'], $order_by, $order); echo th_order_by('agent_status', $text['label-default_status'], $order_by, $order); //echo th_order_by('agent_wrap_up_time', $text['label-wrap_up_time'], $order_by, $order); //echo th_order_by('agent_reject_delay_time', $text['label-reject_delay_time'], $order_by, $order); //echo th_order_by('agent_busy_delay_time', $text['label-busy_delay_time'], $order_by, $order); if (permission_exists('call_center_agent_edit') && $_SESSION['theme']['list_row_edit_button']['boolean'] == 'true') { echo " \n"; } echo "\n"; if (is_array($result)) { $x = 0; foreach($result as $row) { if (permission_exists('call_center_agent_edit')) { $list_row_url = "call_center_agent_edit.php?id=".urlencode($row['call_center_agent_uuid']); } echo "\n"; if (permission_exists('call_center_agent_delete')) { echo " \n"; } if ($_GET['show'] == "all" && permission_exists('call_center_all')) { if (strlen($_SESSION['domains'][$row['domain_uuid']]['domain_name']) > 0) { $domain = $_SESSION['domains'][$row['domain_uuid']]['domain_name']; } else { $domain = $text['label-global']; } echo " \n"; } echo " \n"; echo " \n"; echo " \n"; echo " \n"; $agent_contact = $row['agent_contact']; // parse out gateway uuid $bridge_statement = explode('/', $row['agent_contact']); if ($bridge_statement[0] == 'sofia' && $bridge_statement[1] == 'gateway' && is_uuid($bridge_statement[2])) { // retrieve gateway name from db $sql = "select gateway from v_gateways "; $sql .= "where gateway_uuid = :gateway_uuid "; $parameters['gateway_uuid'] = $bridge_statement[2]; $database = new database; $result = $database->select($sql, $parameters, 'all'); if (count($result) > 0) { $gateway_name = $result[0]['gateway']; $agent_contact = str_replace($bridge_statement[2], $gateway_name, $agent_contact); } unset($sql, $parameters, $bridge_statement); } echo " \n"; echo " \n"; echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; if (permission_exists('call_center_agent_edit') && $_SESSION['theme']['list_row_edit_button']['boolean'] == 'true') { echo " \n"; } echo "\n"; $x++; } unset($result); } echo "
\n"; echo " \n"; echo "  
\n"; echo " \n"; echo " \n"; echo " ".escape($domain).""; if (permission_exists('call_center_agent_edit')) { echo "".escape($row['agent_name']).""; } else { echo escape($row['agent_name']); } echo " ".escape($row['agent_id'])."".escape($row['agent_type'])."".escape($row['agent_call_timeout'])."".escape($agent_contact)."".escape($row['agent_max_no_answer'])."".escape($row['agent_status'])."".$row[agent_wrap_up_time]."".$row[agent_reject_delay_time]."".$row[agent_busy_delay_time].""; echo button::create(['type'=>'button','title'=>$text['button-edit'],'icon'=>$_SESSION['theme']['button_icon_edit'],'link'=>$list_row_url]); echo "
\n"; echo "
\n"; echo "
".$paging_controls."
\n"; echo "\n"; echo "
\n"; //show the footer require_once "resources/footer.php"; ?>